Ten minutes, once. After this your mail arrives on your computer and your phone by itself. You do not need to know what any of these words mean — just copy what is on this page into the boxes the app asks for.
Almost every failed setup starts by getting this wrong.
You have one mailbox. It has one password. Some of you also have a second address that points at that same mailbox — mail sent to it simply drops into the same inbox.
Worked example. Sai adds one account to Outlook: sai@parallex.in with his password. A client emails sai@doozi.in — it appears in that same inbox, no second setup. When Sai wants to reply as Doozi, he clicks the From box above the message and picks sai@doozi.in. Same for Thanmay with thanmay@doozi.in.
Do not add the doozi.in address as its own account. It has no password of its own, so every app will keep telling you the password is wrong. There is nothing to fix — it is not a login, it is a signpost.
Every value has a copy button. Copy, paste, next.
Always the whole address including the @ part — never just the first word.
Optional convenience: type it once here and the button re-copies it for each box the app asks for. It stays in this browser tab and is never sent anywhere. Close the tab and it is gone.
Some apps word this as SSL, TLS, or “encrypted connection”. Any of those is the right pick. Never “None”.
Yes — the same address as the receiving server. That is correct, not a typo.
If an app refuses 465, use 587 with STARTTLS instead — that works too.
Look for a tick box worded “My outgoing server requires authentication” and turn it on. Leaving it off is the reason mail arrives but nothing will send.
Pick the one you actually use. Highlighted steps are the ones people skip.
The single most common failure. In 2026 Outlook stopped finding these settings on its own. If you type your address and press Continue, it will think for a while and then say it cannot find the settings. That is expected. You have to choose manual or advanced setup and pick IMAP yourself — the steps below do that.
mail.parallex.in, port 993, encryption SSL/TLS.mail.parallex.in, port 465, encryption SSL/TLS.sai@parallex.in, not sai. It may ask twice, once for incoming and once for outgoing. Full address both times.sai@doozi.in. Outlook remembers it after the first time.If Outlook keeps re-asking for your password in a loop, the user name almost certainly lost its @domain part. Open the account settings and check both boxes again.
Same trap as the desktop app: it will not find the settings by itself. Look for Set up account manually and choose IMAP.
mail.parallex.in, port 993, SSL on. User name = your full address. Password = your password.mail.parallex.in, port 465, SSL on. User name = your full address again. Password again.mail.parallex.in, User Name your full address, Password your password.mail.parallex.in, and fill in the User Name and Password even though iOS labels them “Optional”. This label is a lie and it is why iPhones end up receiving but not sending.465.Doozi mail arrives here too. To send from it, tap the Cc/Bcc, From line while writing and pick the address — you may first need to add it under Settings → Mail → Accounts → your account → Email → add address.
mail.parallex.in. Outgoing Mail Server: mail.parallex.in. User Name: your full address. Then Sign In.993 with TLS/SSL on, Outgoing port 465 with TLS/SSL on, Authentication Password for both. Save.sai@doozi.in. It then appears in the From menu when writing.mail.parallex.in. Open Advanced if needed and set Port 993, Security type SSL/TLS. Next.mail.parallex.in, Port 465, Security type SSL/TLS. Next.The Gmail app cannot pick a different From address. If you need to send as your Doozi address from an Android phone, use the Outlook app or this webmail instead.
mail.parallex.in, Port 993, Connection security SSL/TLS, Authentication Normal password, Username your full address.mail.parallex.in, Port 465, Connection security SSL/TLS, Authentication Normal password, Username your full address.sai@doozi.in in the Email Address box. It appears in the From menu when writing.Five things cause almost every failure. Work down the list.
Nine times out of ten the password is fine and the user name is short. Mail apps want the whole address, not the name in front of the @.
Check it in both places — incoming and outgoing each have their own user name box, and apps love to fill one of them in for you incorrectly.
The outgoing server is not signing in. Open your account settings, find the outgoing / SMTP section and turn on “My outgoing server requires authentication”, set to use the same user name and password as incoming.
On iPhone this is the box iOS labels Optional under Outgoing Mail Server. Fill it in anyway.
Correct, and not a problem with your account. Outlook removed the automatic lookup for this kind of mailbox in 2026 — it will never find them. Start the add-account flow again and choose Advanced options → Let me set up my account manually → IMAP, then type the servers in by hand.
Almost always a port number the app filled in for you. The numbers must be:
Also worth one try: some hotel, office and mobile networks block port 465. Switch to 587 with STARTTLS, or test on a different network before assuming the account is broken.
It never will, and it does not need to. sai@doozi.in is a forwarding address, not an account — there is no password behind it. Delete the half-made account, add only the @parallex.in one, and the Doozi mail will already be sitting in that inbox.
To send from the Doozi address, pick it in the From box when writing a message. Your app tab above says where that lives.
Remove the account from the app completely and start again from step one — a half-finished account remembers its bad settings and will keep failing even after you fix them. Then write to support@parallex.in from this webmail, and say which app you are on and which step stopped you.